Frequently Asked Questions

When do I get prompted for age verification?

     You will not be prompted till you are about to complete checkout. However you may not be prompted if you have previously been verified by BlueCheck even if that verification did not occur via TabaneroCigars.com.

I have attempted to completed a purchase however I’m not being prompted for Age Verification even though it still says that I still need to verify my age.

     This could be occuring for a variety of reasons. One being that incomplete information is being transmitted by your browser. Either try a different browser, preferably one you do not regularly use, or clear out your browser cache data and attempt to complete the purchase again. If you continue to have problems with age verification, please reach out to BlueCheck’s consumer support staff 24/7 at help@bluecheck.me

Who performs your’ age verification?

     Age Verification – Powered By BlueCheck You can visit BlueCheck’s FAQ here. Blue Check’s FAQ

Who can I contact if I am having problems with my age verification?

     You can contact BlueCheck’s consumer support staff 24/7 at help@bluecheck.me for assistance with the verification process.

Can I place an order over the phone?

     Unfortunately due to Federal Restrictions on Age Verification, we are unable to process orders over the phone.